800.331.6417

Our Customer Service Team

Does it all!

CUSTOM QUOTES | NEW ORDER PROCESSING | PROBLEM SOLVING  SAMPLES | TRACKING/EXPEDITED SHIPPING

CUSTOM QUOTES, PRICING

Our Customer Service Professionals are able to handle all of your pricing and custom quote needs. They understand each customer has different requirements for their tag, placard or label needs. From different material choices, ink systems and printing processes, our team is ready to listen to your needs and provide a fast, detailed quote.

NEW ORDER PROCESSING

Many factors are involved with processing a new order. Our Customer Service Team will work through all the steps to ensure your order is accurate and complete. You will receive an email confirmation of your order to review. We are here to make ordering the easiest part of your day.

PROBLEM SOLVING

We understand problems are part of business - they are going to happen. So when they do, our responsive and experienced Customer Service Professionals are ready to assist when things gets challenging. From needing an order quick to industry guidelines that require BIG changes across all of your tags and labels, we are ready to be your solution.

SAMPLES, MOCK-UPS

Having the ability to get samples, prototypes and mock-ups are sometimes important to our customers. When the need arises, our Customer Service Team can provide you with anything you need.  From an art mock-up that we can have back to you within 4 hours of submission to a sample run of tags for a new customer, our team is ready - and just a phone call away.

TRACKING, EXPEDITED SHIPPING

Your Customer Service Professional can provide you various shipping options to meet your deadlines.  When needed or requested, they can also provide shipment tracking documents for your order.  And for the times that you "needed it yesterday", our team can provide expedited shipping options to meet your delivery deadlines - as we never miss a ship date.

MidSouth Design is located in Birmingham, Alabama and is the largest manufacturer of lumber tags, placards and bundle tags in the United States, having served the lumber industry worldwide for over 40 years.  Additionally, MidSouth continues to provide labeling solutions to the building supply industry for products such as windows and doors.  MidSouth also manufacturers the MidSouth Tagger, a lumber tagger in its 3rd generation of production.

109 Citation Court

Birmingham, AL  35209-6306

P. 205.251.9447

E. info@midsouthdesign.net